Customers of the Shaw’s Supermarket in Randolph, MA now have option to scan, bag and pay for their purchases without cashier assistance, using the new self-service checkout lane.
“We have had an enthusiastic reaction from our customers,” said Bernard Rogan, Shaw’s Spokesperson. “It gives them an easy-to-use option for checking out, one that can help them complete their shopping trip more quickly.”
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Shaw’s selected the self-checkout developed, marketed and serviced by the NCR Corporation, which is headquartered in Dayton, Ohio. Known as the NCR Self-Checkout E-Series, the system was designed for usability by NCR’s Human Factors Engineering organization. NCR is the world leader in self-service technology.
The self-checkout features a bi-optic scanner/scale that has the industry’s highest first-pass read rate. It also includes self-checkout software, security subsystem, and ATM-type technology that allows the shopper to pay with cash, credit or debit card. They can even use coupons and receive cash back from their transactions. When a shopper scans alcohol or tobacco products, the system alerts store personnel for age verification before the transaction can be completed.
“I’ve tried this system myself and it’s as easy to operate as an ATM. All you have to do is walk up and start scanning. It has a touch screen and a friendly voice that leads you through your transaction. And if you need assistance, it signals one of our front-end managers,” Rogan said.
About Shaw’s Supermarkets, Inc.
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By GlobalDataShaw’s Supermarkets, Inc. manages 123 Shaw’s stores, 44 Star Markets and 4 distribution centers throughout the six New England states. The company serves more than 4 million customers each week and has nearly 30,000 associates. During the most recently completed fiscal year total sales were approximately $4.0 billion. Shaw’s is a wholly owned subsidiary of J Sainsbury plc of London, England.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a recognized world leader in providing Relationship Technology(TM) solutions for the retail, financial, communications, travel and transportation, and insurance markets. NCR’s Relationship Technology solutions include privacy-enabled Teradata® warehouses, ATM’s and store automation. The company’s business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and world-leading hardware technology. More information about NCR and its solutions may be found at www.ncr.com.
